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Using Emotional Intelligence as your Superpower

Learn the Strategies to Handle Difficult Conversations | Stevie Dawn Carter | Episode #111

Hey Business Athletes,

Get ready for a dose of dynamism because today's episode of "Live in the Lab with Keith Bilous" was a firecracker! We had the privilege of diving deep into the world of emotional intelligence and courageous communication with the one and only Dr. Stevie Dawn Carter.

Unpacking Communication with Heart and Brains

Dr. Stevie Dawn isn't just any guest; she's a maestro when it comes to blending academic acumen with real-world wisdom. With her PhD in leadership and her feet firmly planted in the trenches of emotional intelligence, she's on a mission to transform workplaces into spaces of empathy, understanding, and, yes, courageous communication.

Grace in the Workplace: A Lost Art Rediscovered

One of the standout moments was our exploration of grace in the workplace. It's a concept that's been overshadowed by the hustle and bustle of corporate life, but Dr. Stevie Dawn illuminated its power beautifully. Grace isn't about letting things slide; it's about understanding, allowing room for human error, and fostering an environment where people feel valued and understood, not just for their successes but also their missteps.

Empathy: The Super Glue of Human Connection

We also delved into the world of empathy—something that, according to Dr. Stevie Dawn, is the cornerstone of effective leadership and teamwork. It's not just about walking a mile in someone else's shoes; it's about truly understanding their journey, their challenges, and their perspective. In a world that's increasingly digital, empathy remains that touchstone of human connection that no technology can replace.

Courageous Communication: Not for the Faint of Heart

And let's not forget the core theme—communicating with courage. It's easy to follow the script, to say what's expected, but it takes real bravery to speak your truth, especially in a professional setting. Dr. Stevie Dawn shared insights into how we can all cultivate this courage, encouraging us to speak with authenticity, even when it's uncomfortable.

Action Steps for the Business Athlete

  1. Embrace Grace: Next time you're at work, practice a little grace. Someone makes a minor mistake? Show understanding rather than frustration. You'll be amazed at how this fosters a more supportive and productive environment.

  2. Dial-Up Your Empathy: Try to genuinely understand where your colleagues are coming from, especially in challenging situations. Remember, empathy builds bridges and breaks down walls.

  3. Communicate Courageously: Next time you're in a meeting or a conversation, speak your truth. It might be daunting, but authentic communication is always more impactful.

Dr. Stevie Dawn isn't just a fountain of knowledge; she's a beacon of inspiration, proving that the heart and the mind can work in beautiful harmony. If you're looking to elevate your emotional intelligence and master the art of courageous communication, she's your go-to expert.

Until next time, keep living, learning, and leading in the lab and beyond!

With energy and empathy,

Keith Bilous


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Live in the Lab with Keith Bilous
Live in the Lab with Keith Bilous
Live in the Lab with Keith Bilous is a daily LIVE talk show for creators, entrepreneurs, business leaders, athletes and startup founders. We share interesting stories from interesting people to entertain, inspire, and inform you.
We like to dig into the moment behind the moment while digging even deeper into the next moment using curiosity as the driving principle of our conversation.
If you are looking for content and conversation designed to move you, inspire you and help you be accountable to your next in life. Live in the Lab with Keith Bilous is the place for you.